Performance Management
Performance management is the process of ensuring that a set of activities and outputs meets an organization’s goals in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks.
The Objective of this course is to give line managers an opportunity to learn how the performance management system in an organisation works and to gain knowledge and skills to partake in the process.
Course Features
- Lectures 17
- Quizzes 0
- Duration 3 day
- Skill level beginner
- Language English
- Students 1
- Certificate No
- Assessments Yes
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Performance Management Skills Course
- Exploring Performance Management
- What is Performance Management?
- How It All Works Together
- The Performance Management Cycle
- Challenges, Benefits and Pitfalls of Performance Management
- Assessment – Challenges, Benefits and Pitfalls
- Structuring the Performance Agreement
- A Basic Process for Clarifying Job Expectations
- Gaining Agreement and Commitment
- Tracking, Collecting and Recording Information
- Giving and Handling Feedback
- Tips for Giving Effective Feedback
- How to give Feedback for Satisfactory, Improved or Inadequate performance
- Preparing for a Progress Review / Appraisal
- Empowerment
- Conducting the Performance Review and Discussion Agenda
- Sample Rating Scale
- Motivation and Rewards Systems
- Final Assignment