Frequently Asked Questions

Get answers to most frequently asked questions

A broad range of non accredited as well as accredited courses are available on our platform, offered by both public and private schools, colleges and universities as well as online-only educational institutions.

Online programs can meet the needs of many types of students, depending on their educational and professional needs. Some examples of students who might benefit from e-learning programs include the following:

  • School leavers
  • On-campus students looking for scheduling flexibility
  • Off-campus students who do not live near a college or university
  • Adult students with family and/or work obligations
  • Working professionals seeking to boost or change their careers
  • Military personnel

Some programs are a combination of on-campus and online study, while other programs are offered totally online. Often students are allowed to create their own study schedules using class materials, such as taped lectures and slide show presentations, which are accessible 24-7 through an Internet-based portal. Through this platform, students can also find their assignments, upload homework, participate in class discussions and contact their instructors.

In some instances, students may be required to log into class at the same time to attend events, such as live webcasts or online chat sessions. In addition, students usually have access to the school library’s online databases, where they can view study materials, such as the online editions of academic journals and periodicals. Students in distance-learning programs may be required to complete exams under the supervision of a proctor.

Communication between students and instructors can occur through a variety of media, including:

  • Video chats
  • Web conferencing
  • Instant messaging
  • Message boards
  • Discussion forums

Some online programs may integrate practical components. For instance, students in online programs that prepare them for jobs in the health industry may need to complete laboratory courses or clinical internships. Sometimes, these experiences can be set up in approved locations in the student’s area. In these cases, students may need to keep a journal of their experience or a video record of their work to submit to their instructors for review. There are also online programs that require students to attend on-campus classes on weekends or complete one or more residency periods at the college.

If simply want to upgrade your knowledge or skills then non accredited courses will suit you, however if you are looking to further your career the it is best to consider accredited qualifications

Technology requirements vary according to the the device that you are going to use. We generally require students to meet basic hardware and software requirements which typically includes:

either a computer/laptop with the following features:

  • Recent Windows, Mac or Linux operating system
  • High-speed internet access
  • Minimum RAM requirements
  • Office software, such as word processing, spreadsheet and slide presentation programs
  • PDF software viewer
  • Web camera
  • Headset with microphone
  • CD/DVD drive

or a Smartphone with:

  • Internet access
  • Office apps, such as word processing, spreadsheet and slide presentation programs
  • PDF viewer app
  • Web camera
  • Headset with microphone

There may also be program and course specific requirements, such as specialized software for art or information technology work.

Always check the minimum requirements before enrolling for a course.

Training modules (units) may cover a specific topic, as part of a broader digital training initiative.

  • E-Learning Courses are first thoroughly researched and designed to meet audience needs (learning objectives).
  • These modules are pre-recorded/pre-developed training modules.
  • They are typically dependent on a presenter for delivery and rely heavily on the talents and knowledge of the key presenter(s).
  • So while online courses can be costly to develop, e-learning may have an extensive shelf-life to make their development more cost-effective.

Online training courses employ e-learning delivery formats. They promote concepts of entirely self-paced training so are inherently learner-centric (end-user focused).

  • Accessing an e-learning module requires the learner to attain a username and password, via online registration formats.
  • Most modern e-Learning modules will have built-in interactivity to increase engagement and knowledge retention; contrasted to the passive nature of watching video-only formats and passive listening formats for audio recordings.

The basic process of e-learning course development (online training) involves planning and content organisation.

  • A training gap/course topic is identified
  • Research is performed to identify the gap
  • The content is assessed as being suitable for online course development (if not, it might be purely classroom-based)
  • Existing content should be assessed to determine the next step, e.g.
    • (a) Use existing content via paying for a license
    • (b) Create new content that gives you proprietary ownership.

For option (b)

  • Course content is curated and arranged (this is a key component of instructional design)
  • Subject matter experts (SMEs) often participate in the design (or review the final drafts)
  • The implementation stage of designing the e-learning course then begins – this is the hands-on e-learning development phase

Implementation into appropriate software/apps and learning management systems (LMS)

  • The course is broken down to data themes — using a process called ‘storyboarding’ or scene-setting
  • The course is then designed (instructional design) to fit into an available training app (software/platform)
  • The materials and resources are carefully compiled into the selected program
  • Interactivity (and/or gaming-style engagement) is added to improve learner experiences and content engagement
  • The course unit(s) are then uploaded to the Learning Management System (LMS)

Online courses will generally comprise multi-media delivery methods (images, text, words, graphics, videos and interactivity).

The greater the interactivity, the higher the likely engagement — and the more enjoyable the course. This interactivity is one of the key factors differentiating online training from lecture-based presentations and traditional webinars or podcasts.

Typical inclusions for online courses include:

  • Definitions of common terminology relating to the training topic
  • Curated content is divided into:
    • 30 to 90-minute self-contained modules
    • Graduated/sequenced according to complexity (using principles of education content organisation)
  • Text media in plain language
  • Narrated text
  • Graphics (photographs or illustrations, graphs, pie charts, etc)
  • Bullet-points (highlights)
  • Legal or Industry References
  • Video clips
  • Quizzes and Assessments
  • Certificate of Completion after passing an assessment

Exclusions for e-learning courses tend to relate to the practical, hands-on aspects of training courses.

Whether or not your e-learning has an option for personal support (educational contacts) or practical sessions is another option you can provide to learners

  • It’s important to recognise that some learners will require more learning support than an online training course can provide
  • Typically online training is blended with classroom learning and on-the-job training (or practice sessions)
  • Make sure your end-users know WHO can help them, if they hit a snag, or need practical training components
  • If the course is all-inclusive (but relatively inexpensive, because there IS no additional support for learners), make sure to state that in your course promotion materials

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